Help

This page contains some of the frequently asked questions and answers for Video Safe.

Disclaimer: There may be discrepancies of the features listed in this website and what are actually available. This site does not imply any type of warranty. You will need to agree to Term of Usage before using the application.

Q: Why don't I see any videos?
A: Your phone may not have any videos on it. You can capture a video using the VideoCam program on the phone, or download one from the internet.

Q: How do I hide a video?
A: In the public tab, click on a video. A menu will show up that enables you to hide the video.

Q: Why can't I view a video?
A: In our test environment, I can view videos that I took with the camera and downloaded from internet. I haven't encountered a video that I cannot view. If you do encounter a problem viewing it, please use the "Feedback" menu and send me an email. Let me know
  • if you took the video with your phone's camera or downloaded it from the internet.
  • what is the format of the video
  • the URL link to your video (if it's possible to send it)
Q: How do I purchase a license?
A: Please visit the product's home page to see the instruction.



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